Frequently Asked Questions
You Asked; We Answered.
Here are some quick answers to some frequently asked questions. If the answer you seek is not here, please get in touch with us.
What is Silvervine?
Silvervine is another plant with the power to entice your cat. It creates a similar euphoria as catnip but is different in the after-effects. While some cats can become aggressive while enjoying catnip, Silvervine does not induce those tendencies. Your cat will still get the playtime detox without turning into a meanie weenie.
​
Originating from Asia, Silvervine is becoming more popular. We use an all-natural powder and dried leaves in our Silvervine Zenith toys. For those kitties with potential allergies to catnip or Silvervine, we would like you to know we do our best to eliminate any crossing of the catnip and Silvervine during construction and storage.
What payment services do you accept?
Via our online store we offer PayPal and credit card options.
In-person, at events, the options are: PayPal, Venmo, CashApp, tap to pay, and cash.
If there is another payment method you wish to utilize, let us know. We will try to work with you to arrange that payment.
What is your return/exchange policy?
As all of our products are cat-tested and cat-approved, we are confident in the playtime attraction of each of our small-batch, handcrafted cat toys.
​
Returns: Keep Up Creations anticipates your cats will love their toys so much you will see no need for a return. As a small business, we are unable to accept returns.
​
Exchanges: Those with cats know that sometimes they can be particular about what suits their fancy. As a small business, we do not offer exchanges, at this time.